Executive Operator — AI Systems Builder

40 years running operations.
Now I build the AI systems that actually fit them.

Executive experience across multinational manufacturing, paired with hands-on AI and automation development — designed, built, tested, and running in production today.

PROCESS MANAGEMENTAI & AUTOMATIONNEXT.JS / VERCEL / SUPABASEREMOTE · CONTRACT
Fig. 1 — Diagnose before you build
Broken process → mapped → redesigned
Why most software fails

It's rarely the code. It's the fit.

Standard tools promise to solve your problem — but adaptation is never as easy as it looks. I've seen the same pattern repeat across every company I've worked with: safety gaps, accuracy issues, systems nobody can actually operate day to day, numbers nobody can pull out when they need them.

The root cause is almost always the same — whoever built it didn't understand the data, or the process it was meant to serve.

How I work

Diagnose. Redesign. Then build.

01 — DIAGNOSE

Map the real process

Process management first — how work actually flows, where it breaks, and why. The right questions before any code.

02 — REDESIGN

Fix the process, not just the symptom

A diagnosis that stays theoretical helps no one. If the process itself needs to change, that comes before any build.

03 — BUILD

Apply AI where it earns its place

Once the process is right, AI gets applied — not as a patch over a broken one, but as the thing that makes the fixed process run itself.

Proof

An AI intake system, built from the inside

I ran the operation myself, so I saw the manual registration problem firsthand — before I ever wrote a line of code to fix it.

Problem
A manual, error-prone patient registration process, repeated across multiple clinic locations.
Built
An AI-assisted registration system, integrated with the existing management platform. Live today, in production, across four locations.
Extended
AI-driven customer communication over WhatsApp, trained on operational knowledge.
Failure mode
Early AI-generated responses weren't yet reliable enough to send to customers unsupervised.
Response
Rather than wait for a perfect model, I engineered a human-approval checkpoint before delivery — it protects the customer experience today, while every approved answer trains a better agent for tomorrow. Production-safe now, smarter over time.
// Client and facility identifiers withheld and screen material presented with identifying details obscured.
What I bring

Operator judgment, technical execution.

OP

Operator background

Decades of executive experience across multinational companies — new product development spanning footwear, electronics, kitchenware, metallurgy, and defense. Executive education, Fundação Dom Cabral.

PM

Process management & redesign

The ability to analyze how a business actually runs, diagnose where it breaks, and redesign it — before deciding what, if anything, should be automated.

EX

Technical execution

Next.js, Vercel, Supabase, applied AI integrations. I build and own the full stack from design to production — not just a demo.

What I'm looking for

Remote freelance or contract work — with teams where:

If that sounds like your team, I'd like to talk.